How to Invite People to Write Review on Facebook
Facebook is one of the largest social networks globally, and collecting Facebook reviews is ane of the many features that assistance business owners get alee.
But encouraging customers to leave reviews on your Facebook page is often a struggle.
And then in this article, we'll show you how to get reviews on your Facebook business page, then you can collect feedback and transform interested shoppers into paying customers.
Hither's a tabular array of content to help you navigate this article speedily. Click whatsoever department to spring right to it.
- Add The Reviews Tab to Your Facebook Page
- Promote Your Page on Other Social Media Platforms
- Embed Facebook Reviews on Your Website
- Add a Call to Activity on Your Website
- Send Email Invitations Recent Customers
- Write a Facebook Post Asking for Reviews
- Ask for Reviews via Facebook Messenger
- Ship SMS Messages Asking for Feedback
- Enable Notifications for New Reviews
- Always Answer To Customer Reviews
- Answer Comments and Questions From Fans
- Promote Stand-Out Reviews on Your Facebook Business concern Folio
- Encourage Facebook Bank check-Ins
- Incentivize Cheque-Ins With Special Discounts
- Retrieve to Enquire for Reviews in Person
At present before we dive into our suggestions, let'south examine the benefits of collecting reviews on Facebook.
What Are the Benefits of Facebook Page Reviews?
Getting feedback on Facebook helps:
- Increase the organic reach of your posts past boosting Facebook folio date
- Make your brand more credible to potential customers
- Gain the trust of your Facebook page fans and customers
- Promote positive customer service directly on your page
- Become to the tiptop position in the Facebook professional services finder
By using the positive reviews of existing customers as social proof, you can use it as an opportunity to sell to new customers.
Plus, it comes with the added benefit of boosting your brand's reputation on the earth'due south biggest social network.
Follow the Guidelines for Facebook Business Folio Reviews
Before gathering reviews on your Facebook business page, it'southward important to check out Facebook's guidelines for business organization recommendations.
In short, reviews should…
- Focus on the product or service offered by the business
- Be based on the user'south personal experience
- Not exist from anyone who manages the page for that business concern
If the recommendations y'all receive don't meet those guidelines, they may be removed.
How to Get Facebook Reviews
Now that you know why collecting and displaying Facebook reviews on your page is beneficial, permit's movement on to our tips for encouraging more than feedback.
1. Display The Reviews Tab on Your Facebook Page
The get-go thing to do to get more Facebook reviews is to ensure y'all accept the reviews tab activated on your business organization page.
To prove the Reviews tab on Facebook, follow these steps:
- Visit your Facebook Business organization Page
- Click Page Settings in the bottom left-paw cavalcade
- Click Templates and tabs
- Motion the Reviews slider to the On position
That's information technology! Y'all can at present start collecting reviews and recommendations from your customers.
If y'all're not telling fans on other social media platforms that they tin can leave reviews on Facebook, they might never find out.
So information technology's crucial that yous cross-promote your Facebook page on the dissimilar social channels you own, including Twitter, Instagram, and YouTube.
It doesn't have to be anything fancy. A uncomplicated image and a link are enough to raise awareness for your folio and encourage customers to write a review.
three. Embed Facebook Reviews on Your Website
Embedding Facebook reviews on your website is another way to get more reviews.
When people meet that you highlight great reviews online, it encourages them to go involved and leave one themselves.
This works particularly well if the reviews include visual content like product photos and videos because customers will be eager to take their content featured.
It'due south piece of cake to embed a feed of Facebook reviews on your website using Custom Facebook Feed Pro from Blast Balloon.
With a few clicks, you lot can seamlessly connect your page and display cute Facebook feeds styled to match your site design.
To assist you exercise this yourself, we've put together this guide on how to add a Facebook reviews feed to your WordPress website.
4. Add together a Telephone call to Activeness on Your Website
Your website is where nigh of your customers head during the ownership process, so making it clear they can leave reviews on your Facebook page is a must for securing their feedback.
The easiest way to do that is to add together a call to action (CTA) in a prominent place on your site.
For instance, you can hands add your Facebook reviews feed to your sidebar surface area using Custom Facebook Feed Pro.
Then, you simply need to edit the Facebook feed header to something that will encourage your site visitors to review your business, similar this:
That means anyone browsing your feed only needs to click to visit your Facebook business page and go out a review.
Yous can practise this for your own website, too. Cheque out how to add a social media review widget to your website today.
5. Send Email Invitations to Recent Customers
Information technology's easy to forget about email when social media is at the top of anybody'south minds.
Just email has a massive advantage over social. The people on your list are already ready to open your messages and human action on what you lot accept to say. They did cull to receive your updates, later on all.
It's easy to leverage your email list to get more Facebook reviews. Only filter your subscribers to include recent customers merely and transport them an email message, asking for a review.
Yous can fifty-fifty sweeten the deal by offering a disbelieve for doing so.
6. Write a Facebook Post Asking for Reviews
It'southward also true that many of your Facebook fans might not realize they tin leave reviews on your page.
How often do yous scan a brand'south business page? The bulk of users on Facebook stick to the news feed, and so chances are they've disregarded your reviews tab and don't know information technology exists.
You can gainsay that by creating a new post on Facebook, reminding costumers to exit a review.
Plus, you can incentivize people by highlighting the all-time reviews on your other social channels, or even on your website.
vii. Ask for Reviews via Facebook Messenger
Chatbots are getting more than attention as the technology improves. And equally they continue to make inroads in the customer service and marketing manufacture, they're proving pretty valuable.
The fact is, messages sent by chatbots tend to take higher open rates, and with customers getting used to them, they're tools worth utilizing.
Asking for a review on Facebook through a Facebook Messenger chatbot is a natural way to collect feedback.
Your customers are already using the platform, so they won't exist surprised to get a bulletin. That removes the friction involved in securing reviews and ultimately gets you ameliorate results.
8. Ship SMS Messages Asking for Feedback
Did y'all know the majority of all searches for local businesses present happen on mobile devices?
The truth is, much of the online world is navigated by mobile now, then collecting reviews in this mode makes it super-convenient for your customers.
You can use the power of mobile to get more Facebook reviews, past asking customers to leave a review via SMS.
If customers accept opted in to receive updates via text message, send them a short message containing a link to go out feedback on your Facebook page.
Just make certain you lot keep your letters to-the-point. You don't want to waste people's fourth dimension.
9. Enable Notifications for New Reviews
Sharing the reviews you go on your Facebook page is a great fashion to encourage other customers to get out them too.
But what if you don't know when customers leave feedback? How will you lot be able to share information technology with your fans?
The easiest way to acquire when someone leaves a review on your Facebook page is to enable notifications for new reviews.
To enable notifications for new Facebook reviews follow these steps:
- Go to your Facebook page
- Click Page Settings in the lesser left column
- Click Notifications
- Adjacent to New Folio review click Plough On
Once that selection is activated, you'll get a notification whenever someone leaves feedback on your Facebook concern page.
x. Respond To Negative Reviews
When customers accept a less than perfect experience with a production or service, many take their grievances online. Not only do they utilise that infinite to express their dissatisfaction, but they're also looking to resolve their issues.
In situations where yous take negative feedback on your Facebook folio, you lot should take steps to rectify the situation.
Ignoring negative reviews will hurt your reputation and gives customers the impression you don't care.
If you respond in a non-confrontational way and assistance the customer solve the problem, you're telling fans you take them seriously and desire to find a solution.
That paints you in a positive light and can encourage other costumers with bug to leave feedback besides.
eleven. Reply Comments and Questions From Fans
Following on from responding to negative feedback, you should likewise reply to comments on your Facebook page and questions from potential customers.
If people run into your folio is decorated with activity and conversations about your product, they're more likely to inquire their own questions.
Plus, answering questions removes obstacles that foreclose people from shopping with you lot.
Even amend, if customers take a great experience with the buying procedure, they're much more probable to leave a review describing that positive experience.
12. Promote Stand-Out Reviews on Facebook
Actively highlighting the feedback you receive on Facebook is some other manner to draw attending to your reviews tab.
Y'all can go far a regular feature of promoting the best reviews on your folio to celebrate your customers, and add a call to activity for others to leave their own feedback.
Why not run a Facebook Live stream where you read out your recommendations, making information technology an issue your fans can rally around and engage with?
Pro-tip: Are your reviews presented as videos? Y'all tin can also use Custom Facebook Feed Pro to embed Facebook videos on your website.
xiii. Encourage Facebook Cheque-Ins
The likes of Foursquare made virtual cheque-ins to concern locations a viral trend.
Facebook took that functionality and added information technology to business organisation pages where customers can check-in, notifying friends of their location.
Facebook's check-in functionality also has a nifty feature to assist y'all collect reviews. Later someone checks in, they receive a bulletin from Facebook subsequently, request them to review the business.
While this might non piece of work for every situation, it's another excellent fashion to get more reviews for your Facebook page.
14. Incentivize Check-Ins With Discounts
You tin besides incentivize people to bank check-in with your business. But be conscientious, offering incentives for reviews is forbidden in some states or requires disclosure.
Cheque your local laws to ensure y'all exercise the correct thing.
Here are a few examples of how y'all can incentivize Facebook cheque-ins:
- Offer a discount
- Enter people into an online prize describe
- Provide costless wi-fi at your premises
- Offer free products
Experiment with your incentives to see which piece of work all-time for your business. In some cases, it might be all-time to run your incentives for a limited time.
fifteen. Think to Ask for Reviews in Person
Most of the tips in this commodity focus on getting Facebook reviews online.
Just let's non forget that if you have a concrete business, you have the opportunity to speak face-to-confront with your customers, leaving a more memorable impression.
So when customers shop in your store, remind them to leave a review on your Facebook page.
You can do that verbally and with reminders in store such equally, adding the review URL on your receipts, hanging signs up in your store, and so on.
In that location you lot take it!
In this article, you've learned how to become Facebook reviews for your Business page so yous can meliorate the trust of your customers, increase sales, and grow your business.
If you're interested in increasing your Facebook page engagement, cheque out our tutorial on how to display a Facebook Events agenda on your website.
And practice follow us on Twitter and Facebook for more helpful content virtually social media marketing.
Source: https://smashballoon.com/how-to-get-facebook-reviews/
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